FAQ

Absolutely! We encourage it. Experience our platform risk-free with a Demo account, equipped with $10,000 in virtual funds. It's the perfect way to familiarize yourself with our features and test your trading strategies in a simulated market environment.

Unfortunately, once you've set your account type, they cannot be altered. However, you can open multiple accounts within the same client portal. We suggest opening an additional account with the desired account type if needed.

To open a live account, you'll usually need to provide proof of identity (such as a valid passport or identity card) and proof of address (like a rental contract or utility bill). Our account opening team may request additional documents if necessary to process your application.

If you forget your account password, simply go to the platform login page and click on the "forgot password" option. Follow the instructions provided to reset your password. A newly generated password will then be sent to the email address you provided during registration.

You can start trading once you complete the registration process on the Emtilak sign up page, verify your account, and get approval from our accounts team. Additionally, ensure you've deposited funds into your account. Once these steps are completed, you're all set to begin trading.

If you have any concerns or inquiries, please reach out to our dedicated customer support team at [email protected]. Alternatively, you can easily contact us by visiting our Contact Us page. We're here to assist you and address any issues you may have.